KanjiMate Support
Need help with KanjiMate? Send us a message and include as much detail as possible so we can help quickly.
Before You Contact Support
Please update to the latest app and OS version when possible.
Many sync issues can be resolved by checking iCloud availability and account status.
What to Include in a Report
Device model, iOS or iPadOS version, and KanjiMate app version.
Clear reproduction steps, screenshots, and expected versus actual behavior.
Availability
KanjiMate is available on the App Store for iPhone and iPad running iOS 26 or iPadOS 26 and later.
Please make sure you are on the latest version from the App Store before reporting an issue.
Get in Touch
Contact Support
support@leafworkstudio.comWe aim to respond within 2 business days.
Get the latest version
View KanjiMate on the App Store
What to include in a bug report
- Device model and OS version
- App version
- Exact steps before the issue occurred
- Screenshot or short screen recording if possible